网络安全

这里是元素, we do all that we can to protect your personal information and provide you with a dependable online experience. 然而, we rely on you to take further precautions to assure the safety of your accounts. 遵循我们的建议, online banking and our mobile app can be a secure and efficient method for all your banking needs.

一般的指导方针

• Make sure your operating system and antivirus software are up-to-date.
• Always use secure wireless (WiFi) networks that require a login ID and password.
• Never leave your computer unattended while using online banking.
• Monitor your recent account history for unauthorized transactions.
• Always log off of online banking when you're finished and close the browser.

登录名和密码

• Create strong passwords by using a mixture of upper and lowercase 信, 数字, 和特殊字符.
• Do not create passwords containing your initials or birthday.
• 定期更改密码.
• Memorize your passwords instead of writing them down.
• Only register personal devices and avoid using features that save your login IDs and passwords.

欺诈防范

• Do not open email attachments or click on links from unsolicited sources.
• Avoid giving out personal information on the phone or through email.
• Shred unwanted sensitive documents including receipts, 检查, 存款单, 预先批准的信用卡优惠, 过期卡.
• 迅速行动. If you suspect your financial information is compromised, call us immediately at 317-276-2105 or toll-free at 800-621-2105.

利记 & 手机应用指南 利记 Security Preferences Video Library

The Importance of Creating a Strong Online Username

元素 is committed to keeping your financial information safe and secure, 因此, it is recommended that you add complexity to your online banking User ID. Your User ID is the key to your 元素 online identity, so it's just as important to create usernames that are as strong as a password. To ensure you are following good security practices, please take a moment to review the tips below.

创建强大用户名的技巧

• 使用大写和小写字母, 数字, 和特殊字符 in non-obvious arrangements — ultimately they should not be complex, 但也不应该是一个简单的名字, 电话号码, 账号或社保号 
• Create a username that is easy for you to remember, but difficult for someone else to guess
• Using different usernames for individual online accounts makes it harder accessing information for hackers
• Never use a Social Security Number as a username. Social Security Numbers may be hard to guess and easy to remember, but they could give malicious hackers a coveted piece of personal information that can be exploited
• Never disclose any of your usernames to others or store your usernames on paper or in an unencrypted computer file
• Never provide your online banking User ID if requested through email. 元素 will never ask you to supply your personal information.

Choosing a secure password is the key to keeping your online 元素 accounts safe. 如果你有一个相对简单的密码, other individuals may be able to access your account through a series of guesses. 为了防止这种情况发生, you should select a password that includes a combination of 数字, 信, 和文字. Avoid using single words or any information about yourself that other individuals could easily obtain, 包括你的名字, 你配偶的名字, 你宠物的名字, 生日, 爱好, or any part of your User ID or email address.

• Use passwords that are unique for different sites. Hackers who steal passwords will try to use them on other sites.
• A strong password will be at least 10 characters long
• If the site you're creating the password for allows it, use a space in the password. 空格使得密码更难被破解.
• Instead of a password, use a passphrase with a space, and keep it visual. 例如, 猪2树皮! would be a great passphrase that meets all of those suggestions.

In our fast-paced world, effective communication is a must; that’s why email has become so important. 然而, traditional email may not always be the most secure way to send or receive sensitive information. With this in mind 利记app官网 offers several ways for you to securely communicate with us.

利记内的安全讯息

只是 登录 online banking or your mobile app to send us a secure question or message. An 元素 representative will send you a reply within 1 business day.

用Zix发送安全邮件

You can send 元素 a Secure Email with Zix from our 利记 页面. You will need to register with an email address and password. You can then log in to our safe environment to send new messages, and to review and reply to messages you have received from 元素.

欺诈性的(.k.a. 欺骗, 冒名顶替者, or phishing) email is one that has been forged so it looks like a legitimate email from a particular organization. 它的目标? Usually to trick you into providing sensitive personal information that can be used for identity theft.

It's often hard to detect a fraudulent email. That's because the email address of the sender often seems genuine as do the design and graphics. 但也有一些迹象值得注意. 例如, fraudulent emails often try to extract personal information from you in one of two ways:

• By luring you into providing personal information on the spot (e.g.，通过回复邮件).
• By including links to a site that tries to get you to disclose personal data.

If you are ever unsure about an email you have received from 元素, don't hesitate to call us at 800-621-2105 or reach out through one of our secure methods to verify the email is legitimate.

You can tell that you're dealing with 元素 because:

• 元素 representatives will never send you an email asking for your passwords, 信用卡号, 或其他敏感信息.
• If we request information from you, we'll always direct you back to an 元素 site using links.
• If you use a link in an email you receive from 元素, you can make sure that you are on an 元素 页面 by comparing the address of the site in the Address/Location area of your web browser — it would have elements.Org中的网址.
• 如果你在跟我们打电话, we'll verify your identity with your security word that you provided when you set up your accounts.

To tell if an email is really from 元素, you need to view the site that the URL is taking you to. Here's how to do so with HTML and text-based emails:

• 基于html的电子邮件. HTML电子邮件(附图片), 查看目的URL, position your cursor over the link or button; the URL should appear in your email program's status bar at the bottom of the window. 然而, 欺骗性的url故意很长, so only the first part is usually visible in the status bar. It might look genuine, but it's not a guarantee of where you'll end up. Therefore, you need to view the entire URL and go there to make sure it's really an 元素 site.
• 基于文本的邮件. 基于文本的邮件 also tend to contain very long URLs that you click on to get to a site. 然而, the URL may not represent the true destination.

How do I view an entire URL to make sure it is a legitimate site from an HTML email?
Position your mouse over the link and right click. 选择复制. Paste the URL into Notepad (or any text editor). 当你到达现场, double click on the padlock icon and make sure that it's "Issued to" a URL that ends in valsamonte.com.

How do I view an entire URL to make sure it is a legitimate site from a text-based email?
将URL粘贴到浏览器中. 当你到达现场, double click on the padlock icon and make sure that it's "Issued to" a URL that ends in valsamonte.com.

元素 takes numerous steps to keep your accounts and personal information secure, but you also play a role in maintaining the security of your banking information. 你可以这样做:

• 定期更改密码 It's important to change your password regularly, which you can easily do by clicking on "Settings" and then "Login Preferences" after logging into online banking or the mobile app.
• 〇记住密码 Your online password authenticates you when you begin an online banking session. You should memorize this password and never write it down anywhere or reveal it to anyone.
• 记得注销 You may not always be at your own computer when you bank online. Therefore, it's important to log off when you're finished banking. If you forget to do so, 元素 automatically logs you off after 10 minutes of inactivity.
• Use your browser's built-in security features — We recommend that you use the built-in security features that browsers provide. Choosing certain security settings and options will help protect the privacy of your accounts and personal information.

Information you provide via electronic forms on our website is secure and encrypted. In other words, it is scrambled en route and decoded once it reaches 元素. You may check that your web session is secure by looking for the green bar in your browser. Current versions of leading web browsers indicate when a web 页面 is encrypted for transmission through this symbol. You may also look for the 信 "http://" at the beginning of your website URL in your web browser. The "s" means that the web connection is secure.

It is best to send us questions and comments with Messages from within online banking or the mobile app. The security on your online banking account is very robust. This would be the best way to send messages that are secure in nature.